Our Team

Our Staff

Pastor Jaime Santiago

Founder/Executive Director

Jaime founded the ministry in the Spring of 2015 and serves as the Executive Director for RTCM. He’s served in other addiction ministries such as Teen Challenge and Revelations of Freedom Ministries for the past 17 years. He obtained a master’s degree in Licensed Professional Counseling from Liberty University in May of 2018. He is an ordained pastor in the Assemblies of God church. Jaime lives with his wife Pam and youngest daughter in Lancaster County, PA not far from their married son, his wife, and two grandchildren, and two other daughters live out of state. He enjoys biking, swimming, fishing, and quality time with his family.

Frank Gaston

Assistant Director

I first got connected with Restart when I was released from Lancaster County Prison to come to the program and complete my restoration. Then, I stayed as an intern for 18 months. As of July 2024, I  returned to Restart to serve as the assistant director. My heart for addiction ministry is because I’m in continual recovery, have seen the fruits of this ministry, and want others to have freedom from addiction. I am currently a CRS, which is a certified recovery specialist recognized by the state of PA. Also, I’m soon graduating from Lancaster Bible College with a degree in biblical studies and pastoral duties. I’ve been married to my beautiful wife, Kari Gaston, for 13 years. We have 3 wonderful adult daughters and 6 grandchildren. My interests are almost anything to do with cars: working on cars, car stereos, and modifying cars. I like to attend car shows and car meets. I also like to fish and read with my youngest daughter.

Michael Bland

House Manager

I took a ride up here with someone that was coming to pick up items they had left after leaving the program early about 5 years ago. Currently, I serve RTCM as the House Manager. I love to support and encourage the guys while they go through this journey at Restart. I have 30 years of life experience up close and personal with narcotics being a part of my old way of living/dying. My family tends to look towards me for strength, guidance, and a host of other things, including being the person God has intended me to be (father, son, brother, uncle, etc.). My interests include seeking God and fellowshipping with others. I also like being active outside playing cornhole, basketball, and just enjoying life.

Pam Santiago

Bookkeeper/Office Manager/ Events Director

Pam joined the team in the Fall of 2015 as the ministry was in its initial stages of development and serves as the Office Manager/ Bookkeeper for RTCM. She’s served/ volunteered in other addiction ministries such as Teen Challenge for the past 16 years. She obtained a counseling degree from Liberty University in December of 2014 and aids local businesses in administrative/ bookkeeping services. Pam lives with her husband Jaime and youngest daughter in Lancaster County, PA not far from their married son, his wife, and two grandchildren, and two other daughters live out of state. She enjoys reading, the beach, traveling, and quality time with her family.

Kaylene Mullet
Administrative Assistant

I got connected with RTCM through meeting Cassie and then her parents. I serve as an Admin Assistant, helping with data entry, paperwork for student intakes and graduations, and other administrative related tasks. My church in Montana had a women’s Teen Challenge Center come to share a presentation along with testimonies a few times, and it always left a huge impression on me, enough that I wanted to be involved in an addiction recovery program in various capacities and opportunities available. I have seven siblings of which I am the oldest. My parents and siblings, including one married brother and sister-in-law, all live in northwestern Montana. I enjoy reading, good conversations, music, and sewing.

Cassie Santiago

Graphic Designer/Marketing Manager

Cassie joined the team in the Spring of 2015 as the ministry was in its initial stages of development and during this time she was finishing her Web Design & Development degree at Grace College. She serves as the graphic designer and aids in other marketing needs for RTCM. She’s served other ministries and businesses while obtaining a Graphic Design degree from Liberty University and enhancing her design experience. Her family originates from Lancaster County, PA and she is the second oldest of four siblings. She resides in Columbus, NC and enjoys traveling, art, reading, swimming, and hiking.

Querida Santiago
Social Media Manager

Querida joined the team in late Fall 2022 and serves as the Social Media Manager for RTCM. She earned her business degree from Lancaster Bible College in December 2022 and has been eager to apply her education in a ministry setting, enjoying the valuable experience she is gaining with us. Currently, she is pursuing her master’s in counseling from Liberty University. Residing in South Carolina, Querida also co-leads her church’s young adult group. She enjoys baking, reading, listening to her records, and spending time with friends, especially over a cup of coffee.

Bob Severson

Class Instructor

Bob joined the team in the Spring of 2017 after learning about the ministry while volunteering as a chaplain at Lancaster County Prison. Now he serves as a class instructor for RTCM and vets prisoners interested in entering the program. Bob encountered a gang member turned minister in June of 1970 when he was seeking help for his niece who was battling addiction. A year later, he came to know the Lord and served as a board member for that ministry while teaching the Bible in state prisons. Bob has a passion for seeing God transform the lives of those battling addiction.

Clint Frank

Teacher/Photographer

Levi Fisher

Teacher

Ed Martin

Teacher

RTCM Board Of Directors

(pictured left to right) 

Mr. Levi Fisher | Quarryville, PA | Vice-Chairman

Mr. Pedro Santiago | Reinholds, PA | Treasurer

Mr. Andrew Ebersol | Leola, PA | Board Member

Mr. Henry Horst | Lititz, PA | Board Member

Pastor Jaime Santiago | Gap, PA | Executive Director/Founder

Mr. Jim West | Auburn, PA | Chairman/Acting Secretary